BLOGGURUZ UGC NET QUICK NOTES
COMMUNICATION – COMPLETE STUDY GUIDE
UGC NET Paper 1 | Quick Revision Notes
PAGE 1: MEANING & DEFINITION OF COMMUNICATION
WHAT IS COMMUNICATION?
Definition: Communication is the process of sharing ideas, thoughts, feelings, and information from one person to another through various channels to create mutual understanding.
KEY CHARACTERISTICS OF COMMUNICATION
- Two-way process – Involves both sender and receiver
- Dynamic – Continuous and ongoing process
- Interactive – Requires active participation
- Purposeful – Has specific objectives
- Contextual – Depends on situation and environment
- Symbolic – Uses symbols, words, gestures
IMPORTANT POINTS TO REMEMBER
✓ Communication is NOT just speaking or writing ✓ It includes understanding and being understood ✓ Success depends on mutual comprehension ✓ Involves both verbal and non-verbal elements
NATURE OF COMMUNICATION
- Universal Activity – Found in all human societies
- Continuous Process – Never stops completely
- Complex Process – Involves multiple elements
- Creative Process – Allows for innovation and expression
- Social Process – Builds relationships and communities
COMMUNICATION AS A PROCESS
Communication is not a single event but a series of actions: Idea Formation → Encoding → Transmission → Reception → Decoding → Understanding → Feedback
PAGE 2: OBJECTIVES OF COMMUNICATION
PRIMARY OBJECTIVES
1. TO INFORM OR EDUCATE
- Share knowledge and facts
- Provide updates and news
- Explain concepts and procedures
- Example: News broadcasts, educational lectures
2. TO PERSUADE
- Change opinions or attitudes
- Influence decision-making
- Motivate action
- Example: Advertisements, political speeches
3. TO ENTERTAIN
- Provide enjoyment and relaxation
- Create emotional connection
- Engage audience interest
- Example: Movies, comedy shows, storytelling
4. TO MOTIVATE
- Inspire action and behavior change
- Encourage performance improvement
- Build confidence and morale
- Example: Motivational speeches, coaching
5. TO BUILD RELATIONSHIPS
- Establish trust and rapport
- Strengthen social bonds
- Create networks and partnerships
- Example: Team meetings, social interactions
SECONDARY OBJECTIVES
- Express emotions and feelings
- Seek information and clarification
- Solve problems collaboratively
- Make decisions collectively
- Coordinate activities and tasks
ORGANIZATIONAL COMMUNICATION OBJECTIVES
- Downward Communication: Instructions, policies, feedback
- Upward Communication: Reports, suggestions, complaints
- Lateral Communication: Coordination, collaboration, information sharing
PAGE 3: TYPES OF COMMUNICATION
CLASSIFICATION BASED ON MODE
1. VERBAL COMMUNICATION
- Definition: Uses words (spoken or written)
- Spoken Verbal: Face-to-face, phone calls, presentations
- Written Verbal: Letters, emails, reports, books
Advantages:
- Clear and precise
- Can be documented
- Allows for complex ideas
Disadvantages:
- Language barriers
- Misinterpretation possible
- Time-consuming
2. NON-VERBAL COMMUNICATION
- Definition: Communication without words
- Components: Gestures, expressions, posture, tone, dress
Types of Non-Verbal Communication:
- Facial expressions – Happiness, sadness, anger
- Body language – Posture, movement, positioning
- Eye contact – Shows interest, confidence, respect
- Gestures – Hand movements, pointing, thumbs up
- Paralanguage – Tone, pitch, volume, pace
- Proxemics – Use of space and distance
- Appearance – Dress code, grooming, accessories
Important Note: Non-verbal communication accounts for 55% of total communication (according to Albert Mehrabian’s research)
CLASSIFICATION BASED ON FORMALITY
3. FORMAL COMMUNICATION
- Definition: Structured, official, follows organizational hierarchy
- Characteristics:
- Follows proper channels
- Documented and recorded
- Professional language
- Time-bound responses
Examples:
- Official memos and circulars
- Board meetings and conferences
- Annual reports
- Policy documents
4. INFORMAL COMMUNICATION
- Definition: Casual, unofficial, no set structure
- Characteristics:
- Flexible and spontaneous
- Personal relationships
- Faster transmission
- May lack accuracy
Examples:
- Chatting with colleagues
- Grapevine communication
- Social media interactions
- Coffee break conversations
CLASSIFICATION BASED ON DIRECTION
5. INTRAPERSONAL COMMUNICATION
- Communication within oneself
- Self-talk, thinking, reflection
6. INTERPERSONAL COMMUNICATION
- Between two or more people
- Face-to-face conversations
7. GROUP COMMUNICATION
- Within small groups
- Team meetings, discussions
8. MASS COMMUNICATION
- To large audiences
- TV, radio, newspapers, internet
PAGE 4: COMMUNICATION PROCESS & MODELS
THE COMMUNICATION PROCESS – 8 ELEMENTS
1. SENDER (SOURCE)
- Person who initiates communication
- Has an idea or message to share
- Responsible for encoding
2. ENCODING
- Converting ideas into symbols
- Choosing words, gestures, expressions
- Making message transmittable
3. MESSAGE
- The actual information or idea
- Can be verbal or non-verbal
- Core content of communication
4. CHANNEL/MEDIUM
- Method of transmission
- Verbal channels: Speech, phone, video call
- Written channels: Email, letter, report
- Visual channels: Charts, graphs, images
5. RECEIVER
- Person who receives the message
- Responsible for decoding
- Target audience
6. DECODING
- Interpreting the received message
- Understanding symbols and meaning
- Converting back to ideas
7. FEEDBACK
- Response from receiver to sender
- Confirms understanding
- Completes the communication cycle
8. NOISE/BARRIERS
- Any interference in communication
- Physical, psychological, or semantic
- Reduces effectiveness
COMMUNICATION MODELS
1. SHANNON & WEAVER MODEL (1949)
Information Source → Transmitter → Channel → Receiver → Destination
↑
Noise Source
- Also called: Mathematical Model of Communication
- Focus: Technical aspects of communication
- Limitation: One-way communication, no feedback
2. BERLO’S SMCR MODEL (1960)
S - SOURCE M - MESSAGE C - CHANNEL R - RECEIVER
- Skills - Content - Seeing - Skills
- Attitude - Elements - Hearing - Attitude
- Knowledge - Treatment - Touching - Knowledge
- Social System - Structure - Smelling - Social System
- Culture - Code - Tasting - Culture
- Focus: Human communication factors
- Strength: Considers sender and receiver characteristics
3. INTERACTIVE MODEL
- Includes feedback loop
- Two-way communication
- Both parties are sender and receiver
COMMUNICATION PROCESS FLOW
Step 1: Sender has an idea Step 2: Sender encodes the message Step 3: Message sent through channel Step 4: Receiver gets the message Step 5: Receiver decodes the message Step 6: Receiver understands and responds Step 7: Feedback sent to sender Step 8: Communication cycle continues
PAGE 5: BARRIERS TO COMMUNICATION
TYPES OF COMMUNICATION BARRIERS
1. PHYSICAL BARRIERS
- Definition: Environmental factors that hinder communication
Examples:
- Noise (traffic, construction, machinery)
- Distance (geographical separation)
- Poor lighting or ventilation
- Technical problems (poor signal, equipment failure)
- Time zone differences
- Physical disabilities
Solutions:
- Choose quiet environments
- Use appropriate technology
- Ensure proper lighting and setup
- Have backup communication methods
2. PSYCHOLOGICAL BARRIERS
- Definition: Mental and emotional factors affecting communication
Examples:
- Stress and anxiety
- Fear of criticism
- Lack of confidence
- Prejudice and bias
- Emotional state (anger, sadness)
- Past experiences
- Mental health issues
Solutions:
- Create supportive environment
- Build trust and rapport
- Practice active listening
- Manage emotions effectively
3. LANGUAGE BARRIERS
- Definition: Problems arising from language differences
Examples:
- Complex vocabulary or jargon
- Different native languages
- Ambiguous words
- Technical terminology
- Poor grammar and pronunciation
- Slang and colloquialisms
Solutions:
- Use simple, clear language
- Avoid jargon and technical terms
- Provide translations when needed
- Check for understanding
4. CULTURAL BARRIERS
- Definition: Differences in cultural background affecting communication
Examples:
- Different communication styles
- Varying non-verbal interpretations
- Religious and social beliefs
- Values and customs
- Power distance concepts
- Individual vs collective cultures
Solutions:
- Learn about other cultures
- Be respectful and open-minded
- Adapt communication style
- Use cultural mediators when needed
5. ORGANIZATIONAL BARRIERS
- Definition: Structural issues within organizations
Examples:
- Hierarchy and authority issues
- Information overload
- Poor communication policies
- Lack of feedback mechanisms
- Status differences
- Bureaucratic procedures
Solutions:
- Establish clear communication channels
- Encourage open communication
- Reduce hierarchical barriers
- Implement feedback systems
6. PERCEPTION BARRIERS
- Definition: Different ways of interpreting the same message
Examples:
- Selective perception
- Stereotyping
- First impressions
- Assumptions and expectations
- Personal experiences
- Cognitive biases
Solutions:
- Clarify and confirm understanding
- Avoid assumptions
- Get multiple perspectives
- Practice empathy
BARRIER IDENTIFICATION CHECKLIST
☑ Is there physical interference? ☑ Are emotions affecting the message? ☑ Is the language clear and appropriate? ☑ Are cultural differences considered? ☑ Are organizational factors hindering communication? ☑ Are perceptions being misinterpreted?
PAGE 6: PRINCIPLES OF EFFECTIVE COMMUNICATION
THE 7 C’S OF COMMUNICATION
1. CLARITY
- Definition: Message should be clear and easily understood
- How to achieve:
- Use simple words
- Avoid ambiguity
- Be specific and concrete
- Organize thoughts logically
- Example: “Please submit the report by 5 PM today” (Clear) vs “Submit soon” (Unclear)
2. CONCISENESS
- Definition: Express message in fewest possible words
- How to achieve:
- Avoid redundancy
- Eliminate unnecessary words
- Get to the point quickly
- Use active voice
- Example: “I will attend the meeting” (Concise) vs “I am writing to inform you that I will be attending the meeting” (Wordy)
3. CONSISTENCY
- Definition: Ideas should align with actions and previous communications
- How to achieve:
- Match verbal and non-verbal messages
- Maintain same message across channels
- Be reliable in communication style
- Follow through on commitments
4. COURTESY
- Definition: Be polite, respectful, and considerate
- How to achieve:
- Use please and thank you
- Respect others’ viewpoints
- Be patient and understanding
- Avoid offensive language
- Example: “Could you please help me with this?” vs “Do this for me”
5. COMPLETENESS
- Definition: Include all necessary information
- How to achieve:
- Answer who, what, when, where, why, how
- Provide relevant details
- Anticipate questions
- Include supporting information
6. CORRECTNESS
- Definition: Use accurate information and proper language
- How to achieve:
- Check facts and figures
- Use proper grammar and spelling
- Verify technical details
- Proofread before sending
7. CONSIDERATION
- Definition: Consider audience needs and perspective
- How to achieve:
- Know your audience
- Adapt message to receiver
- Show empathy and understanding
- Consider cultural differences
ADDITIONAL PRINCIPLES
8. FEEDBACK
- Ensure receiver understood the message
- Ask for confirmation
- Encourage questions
- Provide clarification when needed
9. ADAPTABILITY
- Adjust communication style to audience
- Consider situation and context
- Be flexible in approach
- Modify based on feedback
10. TIMING
- Choose appropriate time for communication
- Consider receiver’s availability
- Avoid communication during stressful times
- Follow up at right intervals
EFFECTIVE COMMUNICATION CHECKLIST
☑ Is my message clear and specific? ☑ Have I included all necessary information? ☑ Is my language appropriate for the audience? ☑ Am I being respectful and courteous? ☑ Have I checked for accuracy? ☑ Am I prepared to receive feedback? ☑ Is this the right time and place?
PAGE 7: METHODS & CHANNELS OF COMMUNICATION
CLASSIFICATION OF COMMUNICATION METHODS
1. FACE-TO-FACE COMMUNICATION
- Definition: Direct, personal interaction
Advantages:
- Immediate feedback
- Non-verbal cues visible
- Personal connection
- Can address concerns instantly
Disadvantages:
- Limited to small groups
- No permanent record
- Time and location constraints
- May be intimidating
Examples:
- One-on-one meetings
- Presentations
- Group discussions
- Interviews
2. WRITTEN COMMUNICATION
- Definition: Communication through written words
Types:
- Letters: Formal correspondence
- Emails: Electronic messages
- Reports: Detailed information documents
- Memos: Internal organizational messages
- Blogs: Online articles and posts
- Social media: Posts, tweets, messages
Advantages:
- Permanent record
- Can be reviewed and revised
- Reaches large audience
- Legal evidence
Disadvantages:
- No immediate feedback
- Time-consuming
- May be misinterpreted
- Lacks personal touch
3. TELECOMMUNICATION
- Definition: Communication over long distances using technology
Types:
- Phone calls: Voice communication
- Video calls: Audio-visual communication
- Conference calls: Multiple participants
- Webinars: Online seminars
- VoIP: Internet-based calling
Advantages:
- Overcomes distance barriers
- Cost-effective for long distances
- Can record conversations
- Multiple participants possible
Disadvantages:
- Technical issues possible
- Lack of physical presence
- Security concerns
- Requires technology access
4. VISUAL COMMUNICATION
- Definition: Communication through visual elements
Types:
- Charts and graphs: Data visualization
- Diagrams: Process and structure illustration
- Infographics: Information graphics
- Videos: Moving visual content
- Presentations: Slide-based communication
- Photography: Image-based messages
Advantages:
- Easy to understand
- Attracts attention
- Crosses language barriers
- Memorable and engaging
Disadvantages:
- May oversimplify complex ideas
- Requires design skills
- Cultural interpretation differences
- Technology dependent
COMMUNICATION CHANNELS COMPARISON
| Method | Speed | Cost | Feedback | Personal Touch | Record |
|---|---|---|---|---|---|
| Face-to-Face | Immediate | High | Immediate | High | No |
| Phone | Fast | Medium | Fast | Medium | Optional |
| Fast | Low | Delayed | Low | Yes | |
| Letter | Slow | Medium | Very Delayed | Medium | Yes |
| Video Call | Immediate | Medium | Immediate | High | Optional |
| Social Media | Fast | Low | Fast | Low | Yes |
CHOOSING THE RIGHT METHOD
Consider These Factors:
- Urgency: How quickly is response needed?
- Complexity: How detailed is the message?
- Audience size: Individual or group communication?
- Formality: Official or casual communication?
- Cost: Budget constraints?
- Technology access: What’s available to receiver?
- Record keeping: Need for documentation?
DECISION MATRIX:
- Urgent + Simple → Phone call
- Urgent + Complex → Video meeting
- Non-urgent + Formal → Email/Letter
- Large audience → Mass communication methods
- Personal + Important → Face-to-face
PAGE 8: IMPORTANCE & COMMUNICATION SKILLS
IMPORTANCE OF COMMUNICATION
1. ACADEMIC SUCCESS
- Better understanding of concepts
- Improved student-teacher interaction
- Enhanced collaborative learning
- Better presentation skills
- Effective research communication
2. PROFESSIONAL SUCCESS
- Career advancement opportunities
- Leadership development
- Team collaboration
- Client relationship building
- Problem-solving abilities
3. PERSONAL DEVELOPMENT
- Improved relationships
- Better self-expression
- Increased confidence
- Enhanced social skills
- Conflict resolution abilities
4. SOCIAL BENEFITS
- Stronger communities
- Cultural understanding
- Reduced conflicts
- Better cooperation
- Social harmony
5. ORGANIZATIONAL BENEFITS
- Improved productivity
- Better employee morale
- Reduced misunderstandings
- Effective decision making
- Innovation and creativity
ESSENTIAL COMMUNICATION SKILLS
1. LISTENING SKILLS
- Active Listening: Full attention to speaker
- Empathetic Listening: Understanding emotions
- Critical Listening: Analyzing and evaluating
How to Improve:
- Maintain eye contact
- Avoid interrupting
- Ask clarifying questions
- Paraphrase what you heard
- Show interest through body language
2. SPEAKING SKILLS
- Clarity: Clear pronunciation and articulation
- Confidence: Self-assured delivery
- Engagement: Keeping audience interested
- Adaptability: Adjusting to audience
How to Improve:
- Practice regularly
- Record and review speeches
- Work on pronunciation
- Use appropriate pace and tone
- Organize thoughts before speaking
3. READING SKILLS
- Comprehension: Understanding content
- Critical Reading: Analyzing information
- Speed Reading: Efficient information processing
- Context Understanding: Grasping implied meanings
How to Improve:
- Read regularly and widely
- Practice different types of texts
- Take notes while reading
- Discuss what you read
- Expand vocabulary
4. WRITING SKILLS
- Structure: Logical organization
- Grammar: Correct language usage
- Style: Appropriate tone and voice
- Clarity: Clear expression of ideas
How to Improve:
- Practice writing daily
- Read good writing examples
- Learn grammar rules
- Get feedback from others
- Edit and revise your work
5. NON-VERBAL SKILLS
- Body Language: Posture, gestures, movement
- Facial Expressions: Emotions and reactions
- Eye Contact: Attention and confidence
- Personal Space: Appropriate distance
How to Improve:
- Be aware of your body language
- Practice in front of mirror
- Observe others’ non-verbal cues
- Match non-verbal with verbal messages
- Respect cultural differences
COMMUNICATION SKILLS ASSESSMENT
LISTENING SKILLS CHECKLIST: ☑ Do I give full attention when others speak? ☑ Do I ask clarifying questions? ☑ Do I avoid interrupting? ☑ Do I remember what was said? ☑ Do I respond appropriately?
SPEAKING SKILLS CHECKLIST: ☑ Do I speak clearly and confidently? ☑ Do I organize my thoughts before speaking? ☑ Do I use appropriate tone and pace? ☑ Do I engage my audience? ☑ Do I adapt to my listeners?
WRITING SKILLS CHECKLIST: ☑ Is my writing clear and organized? ☑ Do I use proper grammar and spelling? ☑ Do I consider my audience? ☑ Do I edit and revise my work? ☑ Do I achieve my communication purpose?
PAGE 9: RECENT TRENDS IN COMMUNICATION
DIGITAL REVOLUTION IN COMMUNICATION
1. SOCIAL MEDIA COMMUNICATION
- Platforms: Facebook, Twitter, Instagram, LinkedIn
- Features:
- Instant messaging
- Video calling
- Live streaming
- Story sharing
- Group communication
Impact:
- Global connectivity
- Real-time information sharing
- New forms of expression
- Viral communication
- Influence on public opinion
2. MOBILE COMMUNICATION
- Technologies: Smartphones, tablets, wearables
- Applications:
- WhatsApp, Telegram
- Video conferencing (Zoom, Teams)
- Voice assistants (Siri, Alexa)
- Augmented reality communication
Benefits:
- Communication on the go
- Instant access to information
- Location-independent interaction
- Multiple communication channels
3. ARTIFICIAL INTELLIGENCE IN COMMUNICATION
- Chatbots: Automated customer service
- Language Translation: Real-time translation tools
- Voice Recognition: Speech-to-text technology
- Predictive Text: Smart suggestions
- Content Generation: AI-written content
4. CLOUD-BASED COMMUNICATION
- Platforms: Google Workspace, Microsoft 365
- Features:
- Document collaboration
- Real-time editing
- File sharing
- Video conferencing integration
- Cross-device synchronization
EMERGING COMMUNICATION TRENDS
5. CROSS-CULTURAL COMMUNICATION
- Globalization Impact:
- Multicultural workplaces
- International collaborations
- Cultural sensitivity training
- Global communication standards
Best Practices:
- Learn about different cultures
- Avoid cultural stereotypes
- Adapt communication styles
- Use inclusive language
- Respect time zone differences
6. VISUAL STORYTELLING
- Methods:
- Infographics and data visualization
- Video content and animation
- Interactive presentations
- Virtual and augmented reality
- Emoji and visual symbols
Advantages:
- Higher engagement rates
- Better information retention
- Universal understanding
- Emotional connection
- Shareable content
7. REMOTE COMMUNICATION
- Post-COVID Changes:
- Work from home culture
- Virtual meetings as norm
- Digital collaboration tools
- Online learning platforms
- Telehealth communications
Challenges:
- Technology fatigue
- Lack of personal connection
- Technical difficulties
- Time management issues
- Security concerns
8. MICRO-COMMUNICATION
- Characteristics:
- Short messages (Twitter, SMS)
- Quick updates and notifications
- Bite-sized content
- Instant responses expected
- Attention span considerations
COMMUNICATION TECHNOLOGY TIMELINE
Pre-Digital Era: Letters, telegrams, telephone 1990s: Email, early internet 2000s: Social media emergence, blogs 2010s: Smartphones, video calling, cloud services 2020s: AI communication, VR/AR, remote work tools
FUTURE OF COMMUNICATION
Predicted Trends:
- Virtual Reality Meetings: Immersive communication
- Brain-Computer Interfaces: Direct thought communication
- IoT Communication: Smart devices talking to each other
- 5G Technology: Ultra-fast, low-latency communication
- Holographic Communication: 3D presence technology
Skills for Future:
- Digital literacy
- Cross-platform communication
- Cultural intelligence
- Emotional intelligence
- Adaptability to new technologies
PAGE 10: QUICK REVISION & EXAM TIPS
🚀 5-MINUTE QUICK REVISION
KEY DEFINITIONS TO REMEMBER:
Communication: Process of sharing ideas, thoughts, and information to create mutual understanding
Encoding: Converting ideas into transmittable symbols/messages
Decoding: Interpreting and understanding received messages
Feedback: Response from receiver confirming understanding
Noise: Any interference that disrupts communication
Channel: Medium through which message is transmitted
COMMUNICATION PROCESS – REMEMBER THE 8 ELEMENTS
- Sender – Initiates communication
- Encoding – Converting ideas to symbols
- Message – Information to be transmitted
- Channel – Method of transmission
- Receiver – Gets the message
- Decoding – Interpreting the message
- Feedback – Response to sender
- Noise – Barriers and interference
TYPES OF COMMUNICATION QUICK REFERENCE
BY MODE:
- Verbal: Uses words (spoken/written)
- Non-verbal: Gestures, expressions, body language
BY FORMALITY:
- Formal: Official, structured, documented
- Informal: Casual, personal, flexible
BY DIRECTION:
- Intrapersonal: Within self
- Interpersonal: Between people
- Group: Small group interaction
- Mass: Large audience
BARRIERS TO COMMUNICATION – 6 TYPES
- Physical – Noise, distance, technical issues
- Psychological – Stress, emotions, fear
- Language – Jargon, complex words, different languages
- Cultural – Different backgrounds, values, customs
- Organizational – Hierarchy, policies, structure
- Perceptual – Different interpretations, assumptions
7 C’S OF EFFECTIVE COMMUNICATION
- Clarity – Clear and simple message
- Conciseness – Brief and to the point
- Consistency – Aligned with actions
- Courtesy – Polite and respectful
- Completeness – All necessary information
- Correctness – Accurate and error-free
- Consideration – Audience-focused
COMMUNICATION SKILLS – THE BIG 5
- Listening – Active and empathetic
- Speaking – Clear and confident
- Reading – Comprehensive understanding
- Writing – Organized and grammatical
- Non-verbal – Body language awareness
IMPORTANT MODELS FOR EXAM
SHANNON & WEAVER MODEL (1949)
- Mathematical model
- One-way communication
- Focus on technical aspects
- Elements: Source → Transmitter → Channel → Receiver → Destination (+ Noise)
BERLO’S SMCR MODEL (1960)
- S: Source (Skills, Attitude, Knowledge, Social System, Culture)
- M: Message (Content, Elements, Treatment, Structure, Code)
- C: Channel (Seeing, Hearing, Touching, Smelling, Tasting)
- R: Receiver (Skills, Attitude, Knowledge, Social System, Culture)
RECENT TRENDS SUMMARY
- Digital Communication: Social media, mobile apps
- Cross-cultural Communication: Global interactions
- Visual Storytelling: Infographics, videos, VR
- AI in Communication: Chatbots, translation tools
- Remote Communication: Video conferencing, collaboration tools
📋 EXAM PREPARATION CHECKLIST
☑ Understand communication definition and nature ☑ Know objectives of communication ☑ Memorize types and classifications ☑ Learn communication process and models ☑ Identify barriers and their solutions ☑ Remember 7 C’s of effective communication ☑ Know communication methods and channels ☑ Understand importance and skills ☑ Study recent trends and technologies ☑ Practice with previous year questions
🎯 UGC NET COMMUNICATION – EXAM STRATEGY
HIGH-FREQUENCY TOPICS:
- Communication process and elements
- Barriers to communication
- Types of communication
- Principles of effective communication
- Communication models (Shannon-Weaver, Berlo)
QUESTION TYPES TO EXPECT:
- Definition questions: “What is communication?”
- Classification questions: “Types of barriers”
- Model questions: “Elements of SMCR model”
- Application questions: “Best method for situation X”
- Current affairs: “Recent trends in digital communication”
TIME MANAGEMENT TIPS:
- 2-3 minutes per question
- Read questions carefully
- Eliminate wrong options first
- Don’t spend too much time on one question
- Review answers if time permits
IMPORTANT FORMULAS & FACTS
MEHRABIAN’S COMMUNICATION FORMULA:
- Words: 7% of communication
- Tone of Voice: 38% of communication
- Body Language: 55% of communication
COMMUNICATION EFFECTIVENESS:
- Sender’s Responsibility: 70%
- Receiver’s Responsibility: 30%
LISTENING vs SPEAKING RATIO:
- Effective Communicators Listen: 70% of time
- Effective Communicators Speak: 30% of time
MEMORY TRICKS & MNEMONICS
For 7 C’s: “Clever Children Can Create Cool Communication Content” (Clarity, Conciseness, Consistency, Courtesy, Completeness, Correctness, Consideration)
For Barriers: “People Prefer Learning Clear Organized Presentations” (Physical, Psychological, Language, Cultural, Organizational, Perceptual)
For Communication Process: “Send Encoded Messages Carefully, Receive Decoded Feedback Now” (Sender, Encoding, Message, Channel, Receiver, Decoding, Feedback, Noise)
🎓 FINAL SUCCESS TIPS FOR UGC NET COMMUNICATION
LAST-DAY REVISION STRATEGY
- Focus on definitions and key concepts
- Review communication models diagrams
- Practice barrier identification
- Go through 7 C’s multiple times
- Read recent trends once
COMMON MISTAKES TO AVOID
- Don’t confuse encoding with decoding
- Don’t mix up formal and informal communication examples
- Remember non-verbal includes tone of voice
- Don’t forget feedback is essential for effective communication
- Barriers are different from noise (noise is one type of barrier)
CONFIDENCE BUILDING TIPS
- Communication is a practical subject – relate to daily experiences
- Use examples from your own life to remember concepts
- Most answers are logical – think practically
- Current trends questions – think about technology you use daily
- When in doubt – choose the most comprehensive/inclusive option
🎯 ALL THE BEST FOR YOUR UGC NET EXAM! 🎯
BLOGGURUZ – Your Success Partner
Master Communication, Master Success!
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